Overview of all services in our stores

Bike consultation

Looking for a bike consultation and want to take a test ride? Then make an appointment for a bike consultation. We recommend that you make an appointment for a bike consultation to avoid a long wait.

Book an appointment

Workshop Services

The workshop service is available to you as usual at the Bocholt, Munich, Posthausen, Berlin and Cologne locations. Your bike won’t usually be ready to pick up on the same day, instead we will send you a message once it’s ready for pick-up. Our bicycle experts will tell you at drop-off approximately how much time is required for the repair. Workshop services are available by appointment only.

Book an appointment

Bike collection

Have you received a notification that you can pick up your new bike? Arrange an appointment for the handover. Please note the current regional information about the Corona protection policies on our store pages.

Book an appointment

Click & Collect

You can use Click & Collect to get your parcel directly at select store locations.

Just reach out to us!

What do you wish to contact us about?

Email us with your questions and queries. We aim to respond to your email as soon as possible.